Customer Service Representative - State Farm Agent Team Member Las Vegas, NV

Customer Service Representative - State Farm Agent Team Member

Full Time • Las Vegas, NV
Responsive recruiter
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
We’ve been proudly serving our community since February 1, 2020, and are continuing to grow! Our team currently consists of four dedicated members, and we are looking for the right fit to join us.

We offer competitive wages, PTO, and a flexible, supportive work environment. As we continue to expand, we plan to offer health benefits by the end of 2025. I believe in a balanced workplace—if my team gets their job done, I am more than happy to accommodate their needs.

Our office is passionate about giving back to the community. We've sponsored sports teams, volunteered with Habitat for Humanity, and every Christmas, our team comes together to shop for toys for donation. If you’re looking for a career where you’re valued, supported, and part of a team that makes a difference, we’d love to meet you!

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Nathan Cool - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensación: $35,000.00 - $55,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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