Customer Service Representative - State Farm Agent Team Member Greenfield, WI

Customer Service Representative - State Farm Agent Team Member

Full Time • Greenfield, WI
Benefits:
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
Come join our sales team as our new Administrative Assistant! In this role, you will be an integral part of our operations, ensuring the smooth running of our sales efforts. From scheduling client meetings to delivering exceptional customer experiences, your contribution will be vital.

As our Sales Assistant, you will handle a diverse range of tasks with professionalism and enthusiasm. You will work closely with a Sales Account Manager and a Team Leader, supporting them in driving new business results. While they focus on sales, you will take care of the important details. Some of your specific responsibilities will include:

  • Completing post-sales activities, such as collecting necessary documents, updating customer records, and fulfilling discount requirements with customers.
  • Overseeing the onboarding process for new customers, including mailing Welcome Kits, creating customer files, completing online registrations, and setting up billing.
  • Managing inbound sales calls and providing call back information to the sales manager.
  • Handling customer service calls and directing them to the Service Team.
  • Scheduling quoting appointments with potential customers for our partner sales representative.
  • Printing, mailing, emailing, and texting quotes to prospective customers.
  • Assisting sales leadership with research and reporting for client prospecting and other sales metrics.
To excel in this role, we are looking for someone who is eager to learn, possesses a great attitude, and has excellent communication and interpersonal skills. Strong organizational and multitasking abilities are a must, along with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Attention to detail, accuracy, and efficiency are also essential qualities.

We are seeking the right candidate to join us as soon as possible, as our previous assistant was recently promoted. Don't miss this opportunity to be part of our outstanding sales team!

 
Compensation: $16.00 - $18.00 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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