Benefits:

Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Flexible schedule

Are you ethical, outgoing, and customer-focused? Would you love to be a part of an inspiring team of people who love showing up to work each day? Are you enthusiastic and motivated to assist customers with insurance and financial services to help them manage the risks of everyday life, recover from the unexpected, and realize their dreams? Are you looking for a part-time, support role that can grow into more and lead to a rewarding career in a stable industry?

If you answered yes to these questions, this opportunity might be just what you're looking for!

ROLE DESCRIPTION:

As a part-time Customer Relations Representative - State Farm Agent Team Member with Nicole Wellman - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will develop office and communication skills and build toward a career while responding to customers' needs, coordinating with other agency team members, and anticipating the needs of the community members you support. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.

INITIAL RESPONSIBILITIES:

Handle incoming phone calls as well as walk-in customers and community members, you will provide prompt, accurate, and friendly customer service.
Develop customer relationships and follow up with customers in a timely manner.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Perform outreach to potential new customers.
Develop leads in support of acquisition team.

GROWTH OPPORTUNITIES:

By obtaining the proper insurance licenses, you will be able to discuss eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
With the proper insurance licensure, you can use a customer-focused, needs-based review process to educate existing customers about insurance options.
With the proper insurance licensure, sales opportunities to new customers will lead to a higher income.

QUALIFICATIONS:

Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving

BENEFITS:

Hourly pay
Potential commission/bonus
Growth potential/opportunity for advancement
Valuable career-building experiences

Compensation: $15.00 - $18.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Mahomet, IL and help customers with their insurance and financial services needs, including:

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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