Replies within 24 hours

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Charline Espinoza - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
BOD procedures
Billing and Payments
Assist customer in claims journey
Onboard customers
Policy review
Scheduling appointments
Answer Phones
Provide excellent customer services
Multiline existing customers
Adding and making changes to policy accounts

QUALIFICATIONS:

Strong communication and interpersonal skills.
Strong knowledge of ECRM and NECHO
Active insurance license
Strong organization and implement dation of BOD
Strong understanding of navigating Underwriting
Detailed note taking skills
Separate working room / home office
Strong knowledge of Billing and Payments
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Strong knowledge of State Farm insurance products
MUST HAVE STATE FARM EXPERIENCE TO BE CONSIDERED
We may consider part time employment

Please note, remote workers may be required to report to office with desktop camera on settings. Workstation must be set up in area that is designated for office space / work area.

This is a remote position.

Compensation: $12.00 - $22.00 per hour

Ready to Launch Your Career?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Charline Espinoza - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Charline Espinoza - State Farm Agent!

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
Our office is located in Ralph shopping center next to Starbucks..
Our office is open 9:00 am to 6:00 pm Monday thru Thrusday 9:00 am to 5:00 pm on Fridays future plans to be open on weekends..
I have been a State Farm agent since 2001.
Additional languages spoken: Spanish

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

For the fastest response to interviews & follow-ups. Opt-out anytime.

Let Us Text You!

Texting increases your chance for an interview. Texts for this job only. Opt-out anytime.

Location

Address

City

States

ZIP Code

Resume/CV

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Do you have State Farm Insurance work experience?*

Years of experience working for a State Farm agent? *

Describe your daily responsibilities and daily tasks worked while at State Farm *

Insurance License obtained ?*

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application?*

Are you a bilingual Spanish speaker?*

What active insurance licenses do you currently carry? *

What is your desired pay?*

What is the hourly pay you are seeking? *

Describe where your work station will be set up? *

Are you comfortable with camera monitoring?*

What hours and days are you seeking to work? *

Tell us what you are seeking in this new position? *

List active insurance licenses*

Highest level of education?*

What makes you unique? *

Why are you seeking to work remote ? *

Have your ever worked for a State Farm Agent ?*

Do you have experience working with ECRM system?*

Do you have experience working with NECHO system? *

I was referred to this position by a current employee

Who referred you?

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none