Benefits:

Bonus based on performance
Opportunity for advancement
Profit sharing
Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Mike Wilkins - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
perform outbound calls to support acquisition team

QUALIFICATIONS:

Bilingual Spanish - fluent
Strong communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.

Compensation: $14.00 - $20.00 per hour

Seeking Currently Licensed Applicants Only

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Join a fun and flexible workspace with a growing team