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Customer Service Representative - State Farm Agent Team Member Walker, MN

Customer Service Representative - State Farm Agent Team Member

Full Time • Walker, MN
Replies within 24 hours
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Paid time off
  • Parental leave
ROLE DESCRIPTION: 
*NOT A REMOTE JOB*  As a Customer Service Representative with my office, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make for an ideal fit.   Resolving customer inquiries, working with other team members, presenting and producing insurance products and anticipating the needs of the customers and community members you support. 

We look forward to connecting with you.

RESPONSIBILITIES: 
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, providing coverage, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 
QUALIFICATIONS:
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Solid understanding of basic math skills.  
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Strong problem-solving skills
  • Self-motivated and independent work habits. 
BENEFITS:
  • Salary pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Health and Life benefits
  • Valuable career-building experience
Compensation: $40,000.00 - $75,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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