Customer Service Representative - State Farm Agent Team Member
Full Time • Granville, OH
Responsive recruiter
Benefits:
- Paid Vacation Days
- Competitive salary
- Paid time off
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Aaron May - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
If you're the kind of person who excels at making complex things simple for others, you're a great fit for this role. We look forward to connecting with you.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Educate clients on various insurance products and services offered by State Farm.
- Participate in training and development programs to stay current on industry trends and State Farm products.
- Collaborate with other team members to ensure client needs are met and service standards are maintained.
QUALIFICATIONS:
- High school diploma or equivalent.
- Ability to thrive in a fast-paced environment.
- Previous experience in customer service, preferably within the insurance industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to obtain appropriate insurance licenses in the state of Ohio.
Compensation: $46,000.00 - $54,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Granville, OH and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none