Customer Service Representative - State Farm Agent Team Member
Full Time • Shawnee, KS
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
ROLE DESCRIPTION:
As a Customer Service Representative at Reed Agency State Farm, you'll have the exciting opportunity to create wonderful experiences for our customers and contribute to the success of our insurance agency! Your keen eye for detail, friendly customer service skills, and passion for helping others make you the perfect fit for this role. You'll be able to grow your career while addressing customer questions, collaborating with our fantastic team, and being proactive in meeting the needs of the community we serve. We can't wait for you to join us!
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Have great conversations with our wonderful customers.
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Uncover additional needs of customers when warranted.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
Compensation: $50,000.00 - $60,000.00 per year
Are You Driven & Ambitious?
We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in West Shawnee.
- We currently have 5 team members at our agency.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none