Office Representative - State Farm Agent Team Member
Louisville, KY
Office Representative - State Farm Agent Team Member
Full Time • Louisville, KY
ROLE DESCRIPTION:
As Office Representative - State Farm Agent Team Member for Miranda Scurlock - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
As Office Representative - State Farm Agent Team Member for Miranda Scurlock - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Assist clients with insurance inquiries and policy changes.
- Process applications, claims, and other paperwork.
- Provide excellent customer service in person and over the phone.
- Maintain client records and update databases.
- Support sales and marketing efforts as needed.
- Handle administrative tasks such as scheduling and filing.
- Ensure compliance with agency policies and procedures.
QUALIFICATIONS:
- Experience in customer service, preferably in the insurance industry.
- Strong communication and interpersonal skills.
- Proficiency in using office software and systems.
- Attention to detail and accuracy in data entry.
- Ability to handle multiple tasks and prioritize effectively.
- Knowledge of insurance products and processes is a plus.
Compensation: $45,000.00 - $85,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Louisville, KY and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none