Customer Service Representative - State Farm Agent Team Member Chicago, IL

Customer Service Representative - State Farm Agent Team Member

Full Time • Chicago, IL
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Al Garcia - State Farm Agent, “With 24 years in business, our office stands as a testament to enduring expertise and reliability. Established in 2021, we have grown through dedication to quality, adaptability to change, and a deep commitment to serving our clients. Our seasoned team brings decades of collective experience, fostering a professional environment rooted in trust, consistency, and a proven track record of success. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation: $20,000.00 - $75,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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